Guides

Guides for Everyday Technology, Safety, and Family Support

These guides are the public library behind RingMyTech. Each one answers a real question in plain language and points to the next useful page, including a way to get help from a person.

Start with the page that matches the person who is searching. An older adult stuck on a task should start with technology help. An adult child should start with the parent guide. Someone looking at a pop-up should start with scam awareness or the remote-access checks.

Technology help

The complete guide to technology help for older adults covers phones, text size, apps, Wi-Fi, Zoom, FaceTime, telehealth, passwords, two-factor codes, printers, and fake warnings. Tech support for seniors and remote tech help explain the service around that guide.

Safety

Use the Scam Awareness Center, online safety for seniors, what to do after a possible scam, scam alerts, and seven checks before remote access.

Family

Read family technology support, helping an aging parent, and Care Circle.

The category and the plans

What is Technology Wellness? defines the framework. Aging with technology is about independence. How to choose technology support and the membership page are for households ready to compare care.

Supporting articles

These pages answer one high-intent problem each. They sit behind the hubs above. They are not a separate section of the site.

Safety: fake Microsoft warnings, remote-access scams, suspicious text messages, after clicking a suspicious link, and after sending money to a scam.

Everyday help: making an iPhone easier to use, Wi-Fi problems, telehealth safety, two-factor codes, and FaceTime and Zoom.

Family: helping a parent with passwords and supporting a parent from somewhere else. The printable national resource is the Technology Wellness checklist.

How to read a guide

Each guide states who it is for, gives steps you can try, and ends with one next action. Print the checklist if the page has one. Ignore the rest until you need it. These pages are a reference, not a course you must finish.

Device menus change. When a label on your screen does not match the guide, stop and ask. That mismatch is ordinary. It is also why the guides link back to a person at (888) 981-TECH.

The supporting articles stay specific. The hubs stay broad. Neither one is refreshed with a fake alert. Current scam reporting belongs on the agency sites linked from scam alerts, and that page says so when RingMyTech has nothing new to add.

Need help with this?

A guide can get you oriented. A person can finish the task with you.